FAQ

FAQ

Beric is a leading Chinese brand specializing in compact UV printers. We are committed to delivering high-quality printing performance and an excellent customer experience. Backed by a professional team of English-speaking engineers, we ensure that buyers can complete printer setup within just one hour.

Beric offers English online technical support with 8 dedicated engineers providing one-on-one training. The entire machine comes with a 2-year warranty, while print heads, ink systems, cleaning devices, and damage caused by human error are not covered under warranty. Beric will continue to focus on the development of compact UV printers for the next 20 years.

Please contact Beric UV printers via online chat or email: charlene@bericprinter.com

https://www.bericprinter.com/contact/
Or directly send an email to: charlene@bericprinter.com

We specialize in compact UV printers, offering A5 UV flatbed printer, A4 UV flatbed printer, and A2 UV flatbed printer. Our current best-selling model is the A5 (CH03, CH06).

We offer DHL, UPS, FedEx, by sea or client-appointed cargo agent.
FedEx is our most commonly used option — fast delivery (5–7 days) and competitively priced.
We will choose the safest and most cost-effective shipping method based on your order.

How Long Does It Take to Ship?
Usually 1–5 business days.

How Much Is the Shipping Fee? Do You Offer Free Shipping?
Most logistics companies calculate freight charges based on the actual weight or dimensional weight of the package — whichever is higher.
Please note that additional fees may apply for deliveries to remote areas due to international shipping policies.
At this time, we do not offer free shipping.

100% prepayment via T/T, Western Union, Credit Card, or PayPal.
For distributors: 30% deposit, and 70% before BL (Bill of Lading).

You must have a local team capable of providing warehouse and technical support.
Minimum first order: 10 units; annual order requirement: 100 units.
Beric updates new products monthly to keep your offerings competitive in the market.
Beric offers OEM, ODM services, and even cloud printing solutions tailored for your industry.

Currently, we do not charge any software fees. The app automatically updates to support new phone models as they are released.